Cancellation & Refund Policy – Venu Badminton Academy
At Venu Badminton Academy, we value your time and commitment. We understand that plans can change unexpectedly, so we offer a flexible cancellation and refund policy for all our court and coaching bookings.
1. Cancellation Policy
- Cancellation before 12 hours: A 100% refund will be processed for cancellations made at least 12 hours before the scheduled session.
- Cancellation before 6 hours: A 50% refund will be processed for cancellations made 6 to 12 hours before the scheduled session.
- Cancellation before 1 hour: No refund will be provided for cancellations made within 1 hour of the scheduled session.
- No-show policy: If a player does not attend the session without prior cancellation, no refund will be issued.
2. Rescheduling Policy
- Rescheduling before 1 hour: Players may reschedule their session without any deduction if the request is made at least 1 hour before the scheduled time.
- Rescheduling within 1 hour: Rescheduling requests made within 1 hour of the session time will be treated as a late cancellation and no refund or reschedule will be permitted.
3. Refund Process
All approved refunds will be processed within 5–7 working days through the original mode of payment.
Venu Badminton Academy reserves the right to delay or deny refunds if any fraudulent or repeated cancellation behavior is detected.
4. Academy Cancellations
In case Venu Badminton Academy cancels or postpones a session (due to maintenance, weather conditions, or coach unavailability), players will receive a full refund or free reschedule option.
5. Contact for Cancellations or Refunds
For cancellations, rescheduling, or refund-related concerns, please contact us at:
- Phone: 898588810, 9959826522
- Email: vbacademy1269@gmail.com
- Website: www.venubadminton.com